Brexit - Latest Information

Jan 2022 - GVMS System 

Jan 1st saw the GVMS system go live and despite some teething troubles the system appears to be working well.

What is GVMS?

Good Vehicle Movement Service - If you're a haulier and move goods through a port in the UK that uses the goods vehicle movement service you'll need to register for the service to get your goods through customs, if you do not wish to register or are not a frequent user then we are able to perform these notifications for you.

Your vehicle and trip/cargo details are entered on to the GVMS system and a GMR (Goods MOvement Reference) is generated, the Ferry / Tunnel operator will need this nu,ber or you will not be able to board the vessel / train otherwise.

If you’re a trader

If you’re a trader sending goods, you must:

  1. Check if the port where the goods are arriving is using the goods vehicle movement service because you need to pre-lodge declarations.

  2. Before the goods arrive at the departure port you must give the haulier your movement reference numbers from any safety and security declarations, import or export declarations, TIR and ATA Carnet numbers.
    Alternatively you must give your EORI number if you’re approved to make an entry in your own records and declaring goods in this way.

  3. If your goods are travelling under the Common Transit Convention, you must give the haulier all relevant Transit Accompanying Documents, as well as the movement reference numbers for any safety and security declarations.
    A single vehicle may be carrying more than one transit movement. You must give the haulier a Transit Accompanying Document for each movement and a movement reference number for each safety and security declaration.

If you’re a haulier

If your business has been hired by someone to move goods, you must:

  1. Check if the ports where the goods are moving from and to are using the goods vehicle movement service.

  2. Register for the goods vehicle movement service if you’re a haulier.

  3. Get a goods movement reference — you must enter references for all the goods contained in the vehicle, trailer or container.

  4. You must follow instructions about whether you need to get your goods checked by customs on arrival or if you’re able to continue your journey.

For imports from 1 January 2022

You should use your goods movement reference number in the ‘check if you need to report for an inspection’ service to understand if your goods are held. If you’re arriving into the Port of Dover or Eurotunnel, you’ll need to attend an Inland Border Facility to have these checks carried out.

For all other goods vehicle movement service locations, you must proceed to the inspection facility within or near the port if your goods are held.

In some cases you may also be stopped by Border Force officers within the port to have checks performed on your vehicle or load.

If this happens, you must still attend an inland border facility to complete customs functions if you have been instructed to do so.

The goods must be taken to an inland border facility directly and the goods must be in the same condition as they were at the time of importation.

You may be liable to a penalty of up to £2,500 if you fail to follow HMRC instructions.


GVMS Errors - Common Errors and help - Multilingual


Since the UK implemented additional controls on the 1st January 2022 as part of its phased withdrawal from the EU, HMRC have monitored compliance with the GVMS system.   The new procedures are complex and are dependent on all parties performing their task correctly, sending and monitoring messages and involving some operators such as hauliers in Customs activities for the first time in decades. Complexity and unfamiliarity have contributed to some of the issues encountered.

HMRC recently sent an email to some 13,000 EU based hauliers with advice on how to resolve common errors when using GVMS.

Copies of the email content are available to download by clicking the language required below:

UK Government helplines

The majority of your questions and enquiries can be answered by visiting or you can use the following helpline numbers:


  • Customs & International Trade Helpline - 0300 322 9434.

    • Opening hours here.

  • VAT / Imports and Exports General Enquiries - 0300 200 3700.

    • Opening hours here.

Driver and Vehicle Standards Agency (DVSA)

  • Vehicle operator licensing enquiries - 0300 123 9000.

    • Opening hours here.

  • International Road Haulage Permits - 0330 678 1117.

    • Opening hours here

Animal, Plant and Health Agency (APHA)

  • Helpline/Enquiries - 0300 1000 313.

    • Further details here.

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Since the 1980's our staff have handled Customs clearance in almost every form.

The new Brexit Customs situation may appear daunting for some but for us, its very simple as this is our job and we have been prepared for it two years prior to it coming into force.

If you are moving goods by truck or van via ferry ports and you need Customs clearance at Dover or any ferry port in the UK. We can help with Customs clearance no matter where or what.

We are absolute experts and can help, whether you have a one off shipment or hundreds and are listed on the HMRC comprehensive list 'customs agents and fast parcel operators'.

Our services are used not only by importers but also by other Customs Clearance agents and Customs Brokers who claim to be linked to all locations and handle everything for you.


If you require Customs clearance at ferry ports, please contact us and we'll be happy to help provide you with our Customs paperwork service for your goods travelling to and from Europe.

We are a small family company with humans you can speak to, please get in touch.


Our links enable us to provide the following cover:


Customs Clearance in Sheerness / Customs Clearance in Felixstowe / Customs clearance in Tilbury

Customs Clearance in Purfleet / Customs Clearance in London / Customs Clearance in Dartford

Customs Clearance in Rochester / Customs Clearance in Dover / Customs clearance at Channel Tunnel

Custom Clearance in Newhaven / Customs Clearance in Southampton / Customs Clearance in Poole

Customs Clearance in Portsmouth / Customs Clearance in Bristol / Customs Clearance in Pembroke

Custom Clearance in Liverpool / Customs Clearance in Grangemouth 

Customs Clearance in Immingham / Customs Clearance in Killingholme 

Customs Clearance in Teesport / Customs Clearance in Ipswich / Customs Clearance in Harwich

Customs Clearance in Hull

We can cover both inventory and non-inventory clearances - not sure what that means then get in touch to be sure and make certain you do the job once and correctly.

Most popular questions we receive :

I only have one or two loads a year, do I still need a clearance agent? 

Yes. both Import & Export clearances are still required even if you just have one shipment per year.


Do I need paperwork to send and receive goods to and from the EU?

Yes. There is now a trade agreement in place however you still need Customs paperwork to account for your goods. We prepare this paperwork for you.

Can I do the Customs paperwork myself, do I need an agent?

HMRC say that you can do the paperwork yourself however the reality is, you can't. You need an agent to handle the paperwork and the complex areas of the documentation. Our advice is to read-up on what ou may need for your goods but dont waste your time trying to do it yourself, just get in touch and we'll help.

Are you able to handle Customs clearance at any port in the UK?

Yes. No matter the port, whether by van, or truck, part load or full load, we can help. Please contact us.


Where should I be looking for more information?  

The government website is very useful at a glance but expert information from us will help you enormously. Please contact us.

Can you help with PEACH & IPAFFS?  

Yes. Please get in touch if you have specific complex goods, restricted or perishables etc. We can take care of all formalities.